Flights are carried out exclusively during the first three hours of dawn, when the weather is most stable. It is the coldest time of the day and no thermal currents are generated that could compromise flight safety.

The usual takeoff time is between 6:00 a.m. and 8:00 a.m., subject to weather conditions and sunrise time.

No. Solar heating after sunrise generates air currents that make the climate unstable and risky. That's why, around the world, hot air balloons only fly in the morning. We assure you it's worth getting up early!

To guarantee your safety, the following weather conditions must be met:

• Wind less than 20 km/h
• No rain or drizzle
• No low or dense fog
• Natural light (good visibility)

If any of these conditions are not met, the flight is cancelled or rescheduled, according to pilot evaluation.

You can reschedule your flight with up to 3 months validity.

Or, if you cannot attend during that period, you can request a service refund (check terms and conditions).

Yes! We fly 365 days a year, weather permitting.

Our baskets have capacity from 2 to 20 passengers, depending on the assigned balloon and total weight. We always guarantee a comfortable and safe space.

For safety, the following cannot fly:

• Pregnant women at any stage of pregnancy
• Children under 4 years old or shorter than 1.20 m
• People with serious heart problems or recent surgeries
• People under the influence of alcohol or drugs
• Passengers who cannot stand for 45 minutes or get in/out of the basket without assistance
• Recent surgeries of any kind
• People with spine, hip, knee problems
• People with vertigo or fear of heights

Yes, from 4 years old and as long as they are at least 1.20 m tall so they can enjoy the view and follow safety instructions.

Yes. We can adapt the space and provide special assistance. Contact us before booking to coordinate the details.

We are located **5 minutes from the archaeological zone** at: Carretera México–Tulancingo San Martín Centro, State of Mexico.

The hot air balloon is a non-steerable aircraft. The wind defines speed and direction. We land in flat, safe places, without crops, cables, animals or constructions.

We fly over the Teotihuacán valley. Thanks to the strategic location of our takeoff zones, **80% of flights fly over the Teotihuacán pyramids**, although this depends on wind direction.

We fly between **500 feet above ground** up to **3,000 feet above sea level**, depending on the day's conditions.

We offer two options near the archaeological zone:

• **La Cueva:** A restaurant inside an authentic natural cave, famous for its atmosphere and traditional cuisine.
• **Huehueteotl:** Buffet with a wide variety of typical Mexican dishes.

Your experience includes:

• Hot air balloon flight up to 45 minutes
• Flight certificate
• Traditional toast
• Transport insurance and flight insurance
• Free and secure parking

• Down payment of **$1000 MXN per person**
• Payment by **transfer, deposit or payment link**
• Send us your receipt and you will receive your boarding pass in less than 24 hours

We recommend booking **between 1 week and 1 day in advance**, subject to availability.

Yes, we accept payments in dollars, but:

• We use a **commercial exchange rate**, not the banking rate.
• We are not a currency exchange, so we apply a reference value **approximately 2 pesos below the official value of the day**, to cover operating costs.

• Comfortable pants (jeans or track pants)
• Sneakers or boots (no sandals or heels)
• Light jacket
• Cap or hat
• Sunscreen

Avoid tight clothing, dresses or open footwear.

At dawn it is cold, but in the air the temperature is **pleasant** thanks to the burner and the fact that wind gusts are not felt. Bring warm clothing for the journey before the flight.

No. The balloon **rises smoothly** and feels very stable. Even those who fear heights enjoy it without problems.

En promedio, el vuelo dura **45 minutos**. Puede variar dependiendo del viento y de las condiciones del día. El piloto es la autoridad máxima y decidirá el momento más seguro para aterrizar.

Un globo aerostático inflado puede alcanzar hasta **24 metros de altura**.

Utilizamos **gas propano**, contenido en tanques seguros dentro de la canastilla.

¡Por supuesto! Puedes llevar tu celular o cámara para capturar tus propios recuerdos. Sin embargo, **por seguridad no se permite el uso de palos de selfie** durante el vuelo.

Además, contamos con un **equipo de fotógrafos profesionales** que se encargan de capturar cada momento especial de tu experiencia. Solo necesitas colaborar con ellos y dejarte llevar; te indicarán cuándo mirar, sonreír o saludar para lograr las mejores tomas.

Algunos de nuestros paquetes incluyen:

• Fotografías profesionales
• Video aéreo con dron (te pediremos que saludes para lograr una toma inolvidable)

¡Llévate a casa un recuerdo único de tu vuelo por los cielos de Teotihuacán!

Hoy brindamos no solo por un buen vuelo, sino por formar parte de una historia que empezó hace más de dos siglos. La tradición comenzó en 1783, con el primer vuelo en globo en París por los hermanos Montgolfier.

En esa época, al ver una “bola de fuego” descendiendo del cielo, los pobladores creían que se trataba de brujas. Para evitar ser atacados, los pilotos llevaban una **botella con sello real**, como prueba de que eran humanos con autorización oficial. Ese brindis literalmente les salvó la vida, y desde entonces, se celebra cada vuelo con una copa.

In addition to the balloon flight, you can enjoy other activities and attractions such as:

• Pulque, mezcal and local liquor tasting
• Craft shop
• Teotihuacán archaeological zone and its pyramids
• Teotihuacan murals museum
• ATV tour
• Ex Convent of San Juan Bautista
• Animal Kingdom (safari style)
• Guided tours